Hypertype

About Hypertype

Hypertype is an AI-powered tool that assists in drafting emails and support tickets, designed specifically for knowledge-heavy products. Designed with productivity in mind, the platform works by drafting responses and mining company data to provide relevant information, thereby eliminating the need for manual responses and time-consuming knowledge base searches. Hypertype can sync information from various sources such as Docs, Excel sheets, Email history, Notion pages, and Website pages, negating the need for technical setup and allowing users to reply with a single click. The tool aims to save time on email drafting and information searching, freeing up resources for more strategic work. It can be integrated with Gmail and Intercom Live Chats, ensuring a streamlined process of replying to long and complex emails. Additionally, Hypertype ensures privacy, security, and data trust. The user's data stays within the company and is not shared with other companies or third parties, with encryption measures in place for both data at rest and in transit. Hypertype has obtained a Google Security Assessment CASA Tier 2 certificate for sensitive data and is GDPR compliant.