Conversed.ai

About Conversed.ai

Conversed.ai is an Optimization Studio that specializes in the enhancement of AI agents used in a variety of sectors such as customer service and sales. These AI agents are developed to answer questions and requests made by employees, facilitate business progression through conversational commerce, and automate customer service. They are designed to significantly improve customer satisfaction and employee productivity by providing round-the-clock support and automating routine tasks. The tool leverages a mix of proprietary AI technologies, including OpenAIs ChatGPT, Antropics Claude, and Meta’s Llama, to deliver automation capacity, streamline customer care, facilitate process comprehension and employee training, and generate high-value leads. This combination of technologies offers a means for optimizing business operations by introducing the potential for increased efficiency and productivity. Furthermore, Conversed.ai provides integrations with the most popular CRM, live chat, and knowledge base platforms, enabling seamless synchronization and a fluid user experience. The tool can be used on a variety of platforms including websites, WhatsApp, Messenger, Viber, among others. Additionally, Conversed.ai features a live chat platform as a fallback option for cases that exceed the scope of what the AI agents can handle. This translates to a more comprehensive and efficient system for fielding and addressing issues or questions that may arise.